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FAQS

1. Q: Are you a factory or a trading company?

   A: We are a factory who manufacture the machines by ourselves.

2. Q: What is the delivery time?

   A: Normally will be 30 days after getting deposit or original LC.

3. Q: What is the maintenance period? What kinds of after-sale service do you support?

   A: 1 year after delivery. We supply telephone after-sale service, video service and e-mail service. If can not deal with the problem, our tech-staff will go abroad to service.

4. Q:What is the payment terms?

   A:a.T/T(30% deposit, 70% before delivery in FOB or 70% paid against copy of B/L in CFR)

     b. 100% irrevocable L/C at sight.

5. Q: Can we visit your factory?

   A: Welcome to visit us! Everyday we have customers from different countries. By now, we have exported to more than 50 countries customer.

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