Zambian customers conduct in-depth inspection of Shine veneer dryer

2025-04-18 11:36:48

In mid-April 2025, Shine welcomed a delegation of customers from Zambia, who conducted a one-day in-depth inspection and communication on our veneer dryer equipment. The customer's visit was based on multiple rounds of online technical communication and solution confirmation in the early stage, and they came to understand the performance and production process of the equipment in order to make a purchasing decision.

Accompanied by the reception team, we visited Lisen's production and manufacturing workshop. From raw material cutting, welding, assembly to whole machine commissioning, the whole process demonstrated our company's strict control of product quality. Afterwards, the customer entered the trial site and watched the actual operation of our four-layer roller veneer dryer. During the entire trial process, the stable operation state of the equipment, the neat discharging effect and the efficient drying speed made the customer praise again and again.

In the communication with the engineer, the customer raised many professional questions, such as the impact of changes in veneer thickness on drying time, whether the electric control box supports remote operation, and the efficiency performance of the exhaust system in high humidity climate. The technical team gave in-depth explanations and solution demonstrations one by one, and customized the appropriate size configuration based on the on-site conditions of the customer's factory. It is worth mentioning that the customer paid special attention to the after-sales service system. Lisen introduced in detail the remote technical support process, video guidance installation training and long-term supply guarantee of spare parts, which also became one of the important factors for the customer's final decision to purchase.

"Shine is not just selling equipment, but also helping us solve problems." Before leaving, the customer once again expressed his expectation for cooperation.